Your entire IT operation. One flat monthly number.
Help desk, infrastructure, vendor management, and a full security stack for businesses across Lafayette, Broussard, and South Louisiana. Security is built into the base agreement — never sold back to you as add-ons.
What managed IT from ANS covers
If it plugs in, connects, or logs in, it's ours to run. You get one partner responsible for all of it — and one number to call.
Help Desk & On-Site Support
Fast response from technicians who know your environment — remote first, on-site in Acadiana when it matters.
Infrastructure Management
Servers, workstations, networking, and Wi-Fi — monitored, patched, and lifecycle-planned.
Microsoft 365 Administration
Licensing, security configuration, and SaaS visibility across everything your team uses.
24/7 Security Operations
Live analysts watching every alert around the clock — included, not an upgrade.
Backup & Recovery
Encrypted, verified backups with restores we actually test.
Vendor Management
ISPs, phone systems, line-of-business apps — we deal with them so you don't.
MFA & Password Management
Every account protected with multi-factor authentication and enterprise password tools.
Employee Security Training
Ongoing awareness training and phishing simulation for your whole staff.
One agreement
Everything above, one flat monthly price per user. No surprise invoices.
How the first 90 days go
We lead the onboarding so your team barely feels it. Most environments are stabilized and fully protected inside 60 days.
Assess & quote
A network and security assessment tells us — and you — exactly what you have, what's at risk, and what it costs to fix. Fixed quote, no surprises.
Stabilize & secure
The full stack rolls out: monitoring, endpoint protection, backup, MFA, email security, and training. Old fires get put out for good.
Run & plan forward
Quarterly business reviews, hardware lifecycle planning, and IT budgets you can actually forecast — for the life of the agreement.
Built for businesses that can't afford downtime
Too big for a computer guy. Not big enough for an IT department. That's exactly who we built ANS for.
If you have an internal IT person
We make them better, not obsolete — they keep the local knowledge, we bring the 24/7 monitoring, security stack, and escalation depth one person can't cover alone.
If you're on break-fix IT
Paying by the hour rewards your provider when things break. A flat monthly agreement rewards us when they don't. That difference changes everything about how IT gets run.
If you have compliance obligations
HIPAA, FTC Safeguards, insurance questionnaires — we run the controls and keep the documentation, so audits are a file pull instead of a fire drill.
If downtime costs you real money
We plan uptime the way you plan revenue: redundant connectivity, tested recovery, and monitoring that catches failures before your staff does.
Managed IT questions, answered straight
What Lafayette and Acadiana business owners ask us before they switch.
What does managed IT service cost in Lafayette?
It's a flat monthly rate per user, set after a network assessment. The drivers are your headcount, your compliance requirements, and how much infrastructure we take over. The full security stack — 24/7 monitoring, endpoint protection, backup, MFA, email security, and training — is in the base price at Acadiana Network Solutions, not sold as add-ons, so quotes are directly comparable to providers who charge those as extras.
What's included in ANS managed IT services?
Help desk and on-site support, infrastructure and network management, Microsoft 365 administration, vendor management, 24/7 security operations center monitoring, endpoint detection and response, managed encrypted backup with tested restores, multi-factor authentication, enterprise password management, email security, and ongoing staff security training. One agreement, one monthly price.
How fast do you respond to support requests?
Critical issues get an immediate response from our 24/7 monitoring — most of the time we're working a problem before you call about it. Standard requests are handled the same business day by technicians based in Broussard who know your environment, not a national call center reading a script.
Do you replace our internal IT person?
Only if you want us to. Many ANS clients keep an internal IT coordinator who handles day-to-day questions while we provide the security stack, 24/7 monitoring, patching, backup, and escalation support behind them. Co-managed IT is a normal arrangement for us, not an exception.
Why does ANS require a 3-year agreement?
Because year one is stabilization, and the payoff — standardized hardware, retired technical debt, predictable budgets — lands in years two and three. A 3-year term lets us invest heavily in your environment up front and lets you lock in a fixed monthly number. Month-to-month IT is break-fix with extra steps.
Find out what a flat-rate IT operation looks like.
One assessment. A plain-language report on your network, your risks, and a fixed monthly quote.
Book a Network & Security Assessment